Back-to-School E-Raffle Mechanics

I. E-RAFFLE MECHANICS

1. Every ₱1,500 single receipt purchase of the following Metro stores: (All Stores: Supermarket, Super Metro, Metro Market, Metro Mart, Metro Fresh ‘n Easy, Metro Value Mart, Metro Wholesale Mart), Pharmacy, Suisse Cottage, Food Avenue & Metro Cafe = one (1) electronic raffle entry

A.1 ADDITIONAL RAFFLE ENTRIES

1a. Purchases made using the MRC loyalty card = additional one (1) electronic raffle entry. [Only one additional raffle entry per receipt regardless of total amount purchase.]

1b. Purchases worth ₱200 and above of participating brands at the following Metro stores: Supermarket, Super Metro, Metro Market, Metro Mart, Metro Fresh ‘n Easy, Metro Value Mart, MetroWholesale Mart = additional one (1) electronic raffle entry

II. HOW TO JOIN

Customer has to register in the Metro E-Raffle platform to be able join the promo. Registration is done only once at the start of the promo to be able to earn E-Raffle entries thereafter.

III. HOW TO REGISTER FOR THE PROMO

VIA CUSTOMER SERVICE/REDEMPTION BOOTH

 FOR MRC: Customer must present a qualified receipt along with their Metro Rewards Card(MRC) to the Customer Service counter or designated redemption booth personnel.

 FOR NON MRC: Customer must present a qualified receipt to the redemption booth personnel. A registration slip/form will then be provided for the customer to complete and sign as part of the registration process.

VIA MOBILE PHONE

 FOR MRC: Customer visits the Customer Web Application at www.metropromo.com.ph and clicks the “Register” button. The customer then enters their MRC number and sets a password.

 FOR NON MRC: The customer visits www.metropromo.com.ph, clicks the “Register” button, enters their personal details—including first name, complete middle name, last name, mobile number, age, birthdate (day/month/year), Facebook account, and home address—sets a password, and the system then checks for existing records using the mobile number and email address.

NOTE: Senior citizens must be manually registered in the system.

IV. EARNING OF RAFFLE ENTRIES

FOR MRC: The customer can view all processed transactions and the corresponding raffle entries earned through their smartphone or by visiting www.metropromo.com.ph.

FOR NON MRC:

 Customer goes to the Customer Service counter and provides their Name and qualified receipts from Metro Stores for validation of e-raffle entry.

 Store Customer Service In-charge searches for the Customer record either by Last Name, First Name, Middle Name, Mobile Number, or Email Address

 Store Customer Service In-Charge shall create a new raffle entry transaction record and shall encode the Receipt Number, Store Number, Permit/ Terminal Number, Date/ Time of Receipt, Participating Products, Type of Receipt (Retail, Wholesale/Trade PO), and Total Amount of Receipt.

 Store Customer Service In-Charge shall stamp “CLAIMED” at the face of the qualified transaction receipt.

 Non-MRC Customer shall receive a confirmation message via SMS and/or email about the raffle entries earned.

NOTE: Senior citizens must be manually registered in the system.

V. CUT OFF DATE & GRAND DRAW DATE

 The cut-off date for registration and redemption of electronic raffle entries is until store closing hours on June 30, 2026 at 11:59pm.

 The grand draw is scheduled on July 6, 2026, @ 3:00 PM and will be held online via Google Meet.

VI. PRIZE AT STAKES:

VI. OTHER KEY DETAILS:

8. A winner can only win once. If a winner is drawn more than once, prize of the greater value will be awarded; another winner will be drawn for the lower valued prize.

9. All draws will be done in the presence of a DTI representative.

10. Prizes are transferable but not convertible to cash.

11. Twenty Percent (20%) prize tax for all prizes will be shouldered by the winner.

12. All Luzon & Visayas winners can claim their prize at any preferred Metro Stores. Redemption period is good until 60 days from receipt of notice email or registered mail.

13. All expenses to be incurred in claiming the prize, freight and transfer costs, other applicable taxes and related fees will be shouldered by the winners.

14. Winners will be notified by Metro offices via telephone call and registered mail for all the necessary information as to the arrangement of the claiming of prizes.
a. In claiming the prize, winners should submit photocopy of any two (2) valid ID’s (Office ID, SSS or GSIS number, passport, driver’s license) preferably with photo and signature, with the official mail of winning sent by the Metro Retail Stores Group Inc. A photocopy of the winners NSO birth certificate where the complete middle name is indicated will also be required. All documents will be submitted to the Customer Service Counter of any Metro participating store location near the winner.
b. Winners should allow the organizers promotional advertisement such as radio tours, pictorials, print advertisement and activity appearances.

15. The winners name shall also be posted in store premises and will be posted in the Metro online sites The Metro Stores in FB than later than two (2) weeks after the determination and verification of all winners.

16. Prizes not claimed within sixty (60) days from receipt of notice will be forfeited in favor of Metro Retail Stores Group, Incorporated with prior approval of the DTI.

17. All employees of Metro Retail Stores Group, Incorporated and their relatives up to the second degree of consanguinity are disqualified to neither join nor win a prize.

18. In case of disputes, the decision of Metro Retail Stores Group, Incorporated in concurrence with the DTI is deemed final.

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